2025 BRAILLE LITHIUM BATTERY WARRANTY & CONDITIONS
*Please be aware that you must Register Your Product to qualify for Warranty.
Braille lithium batteries are trusted worldwide for their performance, reliability, and quality. Each unit is rigorously tested before shipment to ensure it is fully functional at delivery. While our manufacturing and testing processes significantly reduce the possibility of DOA (dead-on-arrival) batteries, we recommend fully charging the battery before first use.
Made with proven race-winning lithium technology, our lithium batteries are tuned for maximum output and performance. All of Braille’s lithium products are DOT-approved and offer a replacement warranty time frame depending on model. Warranty may be void if battery is used 'out of spec', beyond intended use range, or due to improper charging practices. Please speak with our Braille specialists to ensure the chosen model is approved for your application.
We offer a 'warranty' for the following periods:
1 YEAR FREE Replacement*: All qualifying Super 16, Micro-Lite
1 YEAR FREE Replacement, 2nd year 50% discount, 3rd year 35% discount*: All qualifying FleetLite batteries, Intensity and Intensity Carbon batteries
3 YEAR FREE Replacement, 4th year 75% discount, 5th Year 50% discount*: All qualifying Green-Lite batteries
*Warranty Terms & Conditions
- The product must have an original purchase receipt in order to be eligible for a warranty. Without 'Proof of Purchase', ShopBraille reserves the right to deny any warranty claim.
- ShopBraille warranties are non-transferable. Warranties are meant for the original owner only as registered by serial number. If the item is resold from the original purchaser to any other buyer (i.e. ebay, forums, in a vehicle, etc.), no warranty is available.
- All warranty claims must be initiated to ShopBraille Warranty Department within the warranty period (i.e. ML20C before the 1-year warranty has expired; G30 before the 5-year warranty has expired).
- Each item is only eligible for ONE FREE/DISCOUNTED replacement. No warranty is offered on replacement batteries.
- ShopBraille reserves the right to deny any warranty claim.
*Warranty Claim Process
- Contact Warranty@BrailleBattery.com with the following information:
- Customer Name
- Phone
- Shipping Address
- Battery Model
- Battery Serial Number
- Date Purchased
- Charger Used
- Description of the Battery Issue
- If the battery is not charging due to over-discharge low voltage, the customer has option of purchasing an Optimate Charger at a 50% discount if within the first year of battery purchase.
- If the battery is determined to be a MANUFACTURING DEFECT, a replacement will be shipped out.
- It is the customer's responsibility to recycle the battery at the proper recycling center