BRAILLE AGM BATTERY WARRANTY & CONDITIONS
BRAILLE AGM BATTERY WARRANTY & CONDITIONS
*Please be aware you must Register Your Product to qualify for Warranty.
Braille batteries are trusted around the World as the highest quality, most reliable batteries available. We have the strictest quality control standard and perform exclusive performance checks on all of our batteries prior to shipment to the customer. This prevents dead-on-arrival batteries. We also ship all of our batteries fully charged ready to install.
We offer a ‘free replacement warranty’ for the following periods:
1 YEAR FREE REPLACEMENT: Lightweight (B106, B129 and B14115)
2 YEAR FREE REPLACEMENT: Lightweight (B2015, B2317, B2618, B3121)
3 YEAR FREE REPLACEMENT: Endurance Advance, Endurance MARINE
*Warranty Terms & Conditions
• The product must have an original purchase receipt in order to be eligible for a warranty. Without 'Proof of Purchase', Shop Braille reserves the right to deny any warranty claim.
• ShopBraille warranties are non-transferable. Warranties are meant for the original owner only as registered by serial number. If the item is resold from the original purchaser to any other buyer (i.e. ebay, forums, in a vehicle, etc.) no warranty is available.
• All warranty claims must be initiated to ShopBraille Warranty Department within the warranty period (i.e. B14115 before the 1 year warranty has expired; B3121 before the 2 year warranty has expired).
- Physical Return of AGM batteries without proper arrangement will NOT BE ACCEPTED
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• Each item is only eligible for one free replacement. Once a customer’s product has been warranted the replacement item only holds the warranty until the expiration of the original item. The warranty does not start over on the replacement item.
• Shop Braille reserves the right to deny any warranty claim.
*Warranty Claim Process
- contact Warranty@BrailleBattery.com with the following information: Customer Name, Phone, Shipping Address, Battery Type, Date Purchased, Proof of Purchase, Battery issue and copy of Battery Test Result.
- If battery is determined to be damaged and under warranty, replacement will be shipped out free of charge. It is the customers responsibility to recycle damaged battery at local battery recycle center.
Product Return Policy
Items may be returned for 14 days from original purchase. Returns will only be accepted for batteries purchased direct from ShopBraille. Resellers of Braille batteries reserve the right to accept or deny product within their company’s policies. Items must be returned and received by ShopBraille by the 15th day from date of receipt of merchandise from ShopBraille. Once the item has been returned the current selling price or original purchase price (whichever is lower) of the item will be credited to the customers account for an exchange only – NO REFUNDS. Return shipping is the customer’s responsibility.