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  • Order Collections

    At ShopBraille, we understand that sometimes our customers prefer to collect their orders in person rather than having them shipped. We are happy to offer the option of collecting orders from our depot for your convenience.

    If you choose to collect your order in person, here are a few important details to keep in mind:

    Depot Location: Our depot is located at 101 Ethan Allen Drive, Dahlonega, GA 30533-6616. Please note that this is not a retail store, but a designated pickup location.

    Order Processing Time: Once you place your order, please allow 1-5 days for order processing. Some products may be in stock, while others may be made to order or on backorder. If you have any questions about the availability of a specific product, please feel free to message us before placing your order.

    Notification: After placing your order, we will contact you to confirm the availability of the items and provide you with an estimated pickup date. We will also notify you if there are any issues or delays with your order. Your understanding and patience are greatly appreciated.

    Payment: Payment for your order can be made online through our secure payment gateway. We currently accept all major credit cards. Unfortunately, we do not accept cash payments at our depot.

    Identification: When collecting your order, please bring a valid form of identification, such as a driver's license or passport. This is to ensure that we release the order to the correct person.

    If you have any further questions or need assistance with collecting your order in person, please don't hesitate to contact our customer support team. We are here to help!